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WiscList - Tracking Messages (Opens Tracking)

WiscList mailings can be tracked to see how many and which recipients opened it. This is sometimes referred as "opens tracking".

WiscList Admin is now the primary method for managing email lists.

Log into the WiscList Admin interface at https://admin.lists.wisc.edu/.

If you still need to access the old interface you can do so by following these instructions: WiscList - Advanced List Management (ListManager).

WiscList KB Documents: https://kb.wisc.edu/wisclist.

HTML Capability Requirements

Sending a Tracked Mailing
Viewing Tracking Results
Enabling Tracking and HTML Detection by Default

WiscList message tracking utilizes an invisible GIF image that is included in the message's body. In order for tracking to work, a recipient must be able to receive and accept HTML e-mail. The ListManager software can determine whether a recipient can use HTML and act accordingly. In order for message tracking to work, there must be at least one user with HTML capability.

Sending a Tracked Mailing

  1. Log into the WiscList ListManager interface. (See: WiscList - Advanced List Management (ListManager))

  2. Verify the list you want to work with is selected. (See: WiscList (Advanced) - Working with Multiple Lists)

  3. Click Mailings on the left-side navigation bar to open the Mailing sub-menu, then click New Mailing.

  4. Compose your message.

  5. When you are finished composing your mailing, click the Tracking tab.

  6. Set Track Opens to yes and Detect HTML Capability to yes.

  7. Send your mailing.

Viewing Tracking Statistics

  1. Log into the WiscList ListManager interface. (See: WiscList - Advanced List Management (ListManager))

  2. Verify the list you want to work with is selected. (See: WiscList (Advanced) - Working with Multiple Lists)

  3. Click Reports on the left-hand navigation menu to open the Reports sub-menu, then select Tracking Statistics

  4. You will see a table listing your recent mailings and their tracking statistics

    1. Mailing Name is the unique name you gave the mailing.

    2. Sent# is the number of messages sent in the mailing.

    3. Open# is the number of recipients that were reported to have opened the mailing.

    4. Open% is the percentage of recipients that were reported to have opened the message.

    (References to CT and CS can be ignored.)

  5. Clicking the mailing's name will give detailed information about the mailing and its recipients.

Enabling Tracking and HTML Detection by Default

  1. Log into the WiscList ListManager interface. (See: WiscList - Advanced List Management (ListManager))

  2. Verify the list you want to work with is selected. (See: WiscList (Advanced) - Working with Multiple Lists)

  3. Click the Utilities button on the left side of the interface to open the Utilities submenu.

  4. Highlight List Settings, then click Basic Information.

  5. Click the Enable Features tab.

  6. Set Default with open tracking? to yes and Default with HTML detection? to yes.




Keywords: WiscList mailing lists list tracking opens clickthroughs open clickthrough mailing mailings track   Doc ID: 6165
Owner: Chris S.Group: WiscList
Created: 2007-07-15 19:00 CDTUpdated: 2013-12-02 10:04 CDT
Sites: DoIT Help Desk, WiscList