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WiscList - Tracking Messages (Opens Tracking)

WiscList can track the who receives and opens a mailing. This is sometimes referred as "opens tracking".

HTML Capability Requirements

WiscList message tracking utilizes an invisible GIF image that is included in the message's body. In order for tracking to work, a recipient must be able to receive and accept HTML email. The ListManager determines whether a recipient can use HTML and acts accordingly. In order for message tracking to work, there must be at least one user with HTML capability.

Sending a Tracked Mailing

  1. Log in to the ListManager interface. (See: WiscList - Advanced List Management (List Manager)).
  2. Verify the list you want to work with is selected. (See: WiscList (Advanced) - Working with Multiple Lists).
  3. Click Mailings in the left-hand navigation bar to open the Mailing submenu, then click New Mailing.
  4. Compose your message.
  5. When you are finished composing your mailing, click the Tracking tab.
  6. Set Track Opens to yes and Detect HTML Capability to yes.
  7. Send your mailing.

Viewing Tracking Statistics

  1. Log in to the ListManager interface. (See: WiscList - Advanced List Management (List Manager)).
  2. Verify the list you want to work with is selected. (See: WiscList (Advanced) - Working with Multiple Lists).
  3. Click Reports in the left-hand navigation menu to open the Reports submenu, then select Tracking Statistics.
  4. You will see a table listing your recent mailings and their tracking statistics:
    • Mailing Name is the unique name you gave the mailing.
    • Sent# is the number of messages sent in the mailing.
    • Open# is the number of recipients that were reported to have opened the mailing.
    • Open% is the percentage of recipients that were reported to have opened the message.

    Note: References to CT and CS can be ignored.

  5. Click the mailing's name for detailed information about the mailing and its recipients.

Enabling Tracking and HTML Detection by Default

  1. Log in to the ListManager interface. (See: WiscList - Advanced List Management (List Manager)).
  2. Verify the list you want to work with is selected. (See: WiscList (Advanced) - Working with Multiple Lists).
  3. Click the Utilities button in the left-hand navigation menu to open the Utilities submenu.
  4. Highlight List Settings, then click Basic Information.
  5. Click the Enable Features tab.
  6. Set Default with open tracking? to yes and Default with HTML detection? to yes.



Keywords:WiscList mailing lists list tracking opens clickthroughs open clickthrough mailing mailings track   Doc ID:6165
Owner:Charles C.Group:WiscList
Created:2007-07-15 19:00 CDTUpdated:2015-01-05 15:52 CDT
Sites:DoIT Help Desk, WiscList
Feedback:  1   1